Insurance Dispute Solicitors


Insurance Dispute Solicitors

If you’ve taken out insurance only to find that a claim is refused or the settlement is inadequate, it can result in a very complex dispute. It’s hard to know how to resolve such a dispute with an insurer whose knowledge of the policy cover gives them such a significant advantage.

We can help you make sense of it all and advise the best course of action to help you resolve the dispute. If we feel there’s a way to get your claim paid or argue for a better settlement, we’ll explain what you need to do.

Our specialist team provides expert legal advice in different languages to clients on a wide range of legal matters. The initial call costs nothing, and we’ll explain any fees up front, so that you can make an informed decision on whether or not to work with us.


How do insurance disputes arise?

The test of any insurance policy is when you need to make a claim, so it’s no surprise that this is where most disputes come from. Your insurers may refuse to pay your claim at all, or they may pay out less than you were expecting. The reasons for this could include:

  • Your level of cover or sums insured were inadequate and they are scaling your settlement down accordingly.
  • You acted negligently or even caused the incident deliberately.
  • The information you provided at the inception of the policy or the most recent renewal is incorrect.
  • Your claim didn’t follow the right claims procedure, for example you reported it too late.
  • You didn’t comply with a specific term of the policy, for example you used your vehicle for business use without realising this wasn’t covered.

The insurer, broker or other intermediary should typically give you written confirmation of the reason behind the insurer’s refusal to pay the claim. This, together with your policy documents is what we will examine to see if we think you are entitled for your claim to be paid or your settlement increased.


What help can I get with insurance disputes?

Unfortunately, not all insurance disputes can be resolved in your favour. However, some claims can be open to interpretation. There may be some grey areas in the law and there may be evidence that certain policy conditions or limitations weren’t communicated clearly.

Having some specialist knowledge on your side can help level the playing field and give you a chance of your claim being paid, even if it’s been refused previously. We will look at the circumstances of your claim and let you know promptly whether or not we think you should argue for your claim to be paid out.


How do I begin resolving an insurance dispute?

Call us on 0208 1111 911 or contact us through the website and we’ll discuss your circumstances with you. The first call costs nothing and we can usually tell you within that call whether or not we think we can help you resolve the dispute. There are no upfront fees and we’ll explain our fees in advance to allow you to make an informed decision before instructing us.

Contact our Solicitors

Get in touch today and let us know how we can help you


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